Nexigen Digital has acquired Hosting Cloud
On 1 March 2024, Nexigen Digital announced that it had acquired the customers and assets of Hosting Cloud.
Nexigen Digital is Australia’s largest privately owned digital service provider and is home to market-leading brands including VentraIP, Synergy Wholesale and Digital Eagles. The company employs more than 80 local staff who provide 24/7 customer service and technical support to more than 300,000 Australian customers.
This acquisition will see all customers from Hosting Cloud transferred to Nexigen Digital’s retail arm, VentraIP, by the end of the month.
We are pleased to welcome Hosting Cloud’s customers to the family. With so much competition from international companies, it is always an achievement for us to keep everything local and provide a range of new products and services that will help them continue to grow their business online.
Regards,
Cheyne JonstoneCo-founder & Co-CEO
Angelo GiuffridaCo-founder & Co-CEO
Common questions you might have
On 1 March 2024, Nexigen Digital announced the acquisition of Hosting Cloud, a retail Australian provider of web hosting, and domain names.
The acquisition will see all customers from Hosting Cloud transferred to Nexigen Digital’s retail arm, VentraIP, by the end of the month.
For the time being, everything will remain the same, and you can continue to log into your Hosting Cloud account to manage your services. Over the next few weeks, the VentraIP team will move your services as they currently stand to be managed through VentraIP’s own management system, VIPcontrol.
For the time being everything will remain the same, and you will be billed as usual via your Hosting Cloud account.
All Hosting Cloud customers will receive further correspondence from our team once services have been moved into their VIPcontrol account, at which point billing will be handled within VIPcontrol.
Until further notice, all Hosting Cloud domain names will continue to be managed within your Hosting Cloud account.
All domain names will soon be automatically and seamlessly moved over into your VIPcontrol account. As most of Hosting Cloud’s domain names are registered via our sister company Synergy Wholesale, we’re able to seamlessly move all domain names without the need to change domain registrar.
It’s important to note that these changes will not impact any services you have tied to your domain name (such as email or web hosting services) and these will continue to function as normal.
If your domain does not appear in VIPcontrol and you’d like our team to assist you with a domain transfer, please do not hesitate to call us on
13 24 85 or submit an eTicket via VIPcontrol with the request.
View our domain names FAQ section for more information.
Until further notice, all Hosting Cloud hosting services will continue to be managed within your Hosting Cloud account.
All active Hosting Cloud customers will soon have a VIPcontrol account created for them based on the details stored within the Hosting Cloud billing portal.
You will receive further information at a later date from the VentraIP team regarding the migration from Hosting Cloud to our own hardware. Once your migration is complete, all hosting services will be managed within your own VIPcontrol account.
If we need to conduct a physical hosting migration of services before being moved into VIPcontrol, you will be notified by email with the details you need.
You can find some further information on VIPcontrol in our FAQ articles here.
All Hosting Cloud customers are encouraged to continue using the Hosting Cloud support system for tickets, and the VentraIP phone number for 24/7 phone support.
You will be able to access LiveChat support by visiting the VentraIP website. Once customers’ accounts are moved to VentraIP, they will receive further information to advise them to use VIPcontrol for eTicket support
Or call us any time on 13 24 85.
